Lisu-The Way Of Life
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Terms & Condition

Terms & Conditions

LISU – The Way of Life

Effective Date: 01-01-2026
Last Updated: 01-01-2026

These Terms & Conditions govern your access to and use of the LISU mobile application, website, and services operated by LISU Ecommerce Enterprise. By using the platform, you agree to comply with these terms.

1. Definitions

  • “LISU”, “we”, “our”, or “us” refers to LISU Ecommerce Enterprise.
  • “User”, “you”, or “customer” refers to any person accessing or using the Services.
  • “Services” refers to the LISU mobile application, website, products, and related services.

2. Eligibility

By using LISU, you confirm that:

  • You are at least 18 years old or legally permitted to use the Services.
  • The information provided by you is accurate and complete.
  • You will comply with all applicable laws and regulations.

3. Account Registration

To access certain features, you may need to create an account.

You agree to:

  • Provide accurate registration information.
  • Maintain confidentiality of your login credentials.
  • Accept responsibility for all activities under your account.

LISU reserves the right to suspend or terminate accounts that contain false information or violate these Terms.

4. Products & Services

We attempt to ensure all product descriptions, pricing, and availability are accurate. However:

  • Product images are for reference purposes only.
  • Actual products may vary slightly.
  • Prices and availability may change without prior notice.
  • We reserve the right to cancel orders due to pricing errors or stock issues.

5. Orders & Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Verify payment and user information before processing.

You will receive confirmation once your order is accepted.

6. Payments

Payments may be processed through third-party payment gateways.

By making a purchase, you agree that:

  • Payment information provided is valid and authorized.
  • You are responsible for all charges incurred.
  • LISU is not responsible for payment gateway failures or banking issues.

7. Delivery Policy

Delivery times are estimated and may vary depending on:

  • Product availability
  • Delivery location
  • Weather or operational conditions

LISU is not liable for delays beyond reasonable control.

Users must provide accurate delivery details. Failed deliveries caused by incorrect information may incur additional charges.

8. Cancellation, Returns & Refunds

Orders may be canceled before dispatch, subject to seller approval.

Refunds and returns are subject to our applicable Return & Refund Policy.

LISU reserves the right to reject refund requests in cases involving:

  • Misuse
  • Fraudulent claims
  • Damaged products caused after delivery

9. User Conduct

Users agree NOT to:

  • Use the Services for unlawful purposes
  • Post false, misleading, or harmful content
  • Attempt unauthorized access to systems
  • Interfere with platform operations
  • Engage in fraudulent transactions

Violation may result in suspension or legal action.

10. Intellectual Property

All content on LISU, including:

  • Logos
  • Graphics
  • Text
  • App design
  • Software
  • Trademarks

are the property of LISU Ecommerce Enterprise or its licensors and are protected by applicable intellectual property laws.

Unauthorized use is prohibited.

11. Privacy

Your use of LISU is also governed by our Privacy Policy. By using the Services, you consent to our data practices described therein.

12. Third-Party Services

LISU may integrate third-party services including:

  • Payment gateways
  • Analytics providers
  • Delivery partners

We are not responsible for the services, actions, or policies of third parties.

13. Limitation of Liability

To the maximum extent permitted by law, LISU shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or data
  • Service interruptions
  • Delivery delays
  • Unauthorized access to accounts

Use of the platform is at your own risk.

14. Disclaimer

The Services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind.

We do not guarantee:

  • Continuous availability
  • Error-free operation
  • Complete accuracy of content

15. Termination

We may suspend or terminate access to the Services without prior notice if:

  • These Terms are violated
  • Fraudulent activity is detected
  • Required by law

16. Governing Law

These Terms shall be governed by and interpreted under the laws of India.

Any disputes shall be subject to the jurisdiction of the courts located in Hooghly, West Bengal.

17. Changes to Terms

We may update these Terms from time to time. Updated versions will be posted within the app or website.

Continued use of LISU after updates constitutes acceptance of the revised Terms.

18. Contact Information

LISU Ecommerce Enterprise
App Name: LISU – The Way of Life

Email: support@lisu.in

Address:
36, Kamala Tower, 1st Floor,
T N Mukherjee Road, Dankuni,
Hooghly, West Bengal – 712311, India.

19. Acceptance

By accessing or using LISU – The Way of Life, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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